Why WCAG 2.1 Compliance Is Crucial: Protect Your Website from Legal Risks and Boost Accessibility

by Brandon Kindred

Welcome to your journey into the world of web accessibility! If you’ve ever heard the term WCAG 2.1 and thought it sounded like some kind of mysterious coding language, don’t worry—you’re in the right place. We’re here to break it down in a way that’s easy to understand and, most importantly, help you make your website a more inclusive space for everyone.

What is WCAG 2.1 Anyway?

WCAG stands for Web Content Accessibility Guidelines, and 2.1 is the version we’re working with here. These guidelines are created by the World Wide Web Consortium (W3C) and are all about making web content more accessible to people with disabilities. This includes those with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. The aim? To ensure that the web is a place for everyone, regardless of their abilities.

The Four Principles: POUR

WCAG 2.1 is built around four key principles—Perceivable, Operable, Understandable, and Robust (POUR). Let’s dive into what each of these means and why they’re crucial for your website.

1. Perceivable

    Perceivable means that users must be able to perceive the information being presented—if they can’t see it, hear it, or feel it, it’s not useful to them. For instance, if your website relies heavily on images, you need to make sure those images have alternative text (alt text) so that screen readers can describe them to visually impaired users. Similarly, providing captions for videos ensures that deaf or hard-of-hearing users can access the content. The key here is to present information in ways that different users can perceive.

2. Operable

  

  Operable means that users must be able to interact with your website. Imagine if all your website’s navigation was controlled by a mouse, but a user couldn’t use a mouse—how would they get around? This principle focuses on making sure all users can navigate your site, whether they use a mouse, keyboard, or assistive technology like a screen reader. It also includes ensuring that interactive elements, like buttons and links, are easy to identify and activate.

3. Understandable

  Understandable content is exactly what it sounds like—users need to be able to comprehend the information and the interface. This means using clear and concise language, providing instructions when needed, and ensuring that your website behaves in a predictable way. For instance, if clicking on a button causes an unexpected action, it could confuse users, especially those with cognitive disabilities. Keeping things simple and consistent helps everyone navigate your site with confidence.

4. Robust

  Robust means that your content needs to be robust enough to work reliably with a variety of user agents, including assistive technologies. This is more on the technical side, but it essentially means your website should be built using clean, compliant code that will work well across different browsers and devices, and that will still function as technology evolves. This ensures that your site remains accessible as new technologies and standards emerge.

Understanding WCAG 2.1 Levels: A, AA, and AAA

WCAG 2.1 guidelines are divided into three levels of conformance: A, AA, and AAA. Think of these as a ladder, where A is the minimum level of accessibility, AA is the recommended level that most websites should aim for, and AAA is the gold standard.

- Level A: This is the absolute minimum level of accessibility and covers basic issues like ensuring that all content is accessible via keyboard and that users have enough time to read content. It’s a start, but just meeting Level A might still leave some users out.

- Level AA: This is the level most organizations strive for. It includes things like ensuring text has sufficient contrast with its background, providing navigational options, and making sure that error messages are clear and informative. Achieving Level AA compliance means your website is accessible to a broader range of users.

- Level AAA: The highest level of accessibility, AAA, includes all the criteria from levels A and AA, plus more stringent requirements. For example, at Level AAA, you’d need to provide sign language interpretation for videos and ensure that text is even more readable. While it’s great to aim for AAA, it’s often not practical for every aspect of your site, so it’s typically seen as a goal for specific pages rather than an entire site.

Why WCAG 2.1 Compliance Matters

Now that we’ve covered the basics, let’s talk about why WCAG 2.1 compliance is so important. First and foremost, it’s about inclusivity. By making your website accessible, you’re opening your doors to a wider audience, including people with disabilities. This isn’t just a moral responsibility; it’s also good business. An accessible website can lead to better user experiences, increased traffic, and improved SEO.

Moreover, in many places, accessibility is also a legal requirement. Websites that aren’t accessible can be subject to lawsuits and legal penalties. So, compliance isn’t just the right thing to do—it’s something you’re legally obligated to do.

Finally, accessibility is about embracing the future. As technology evolves, so too will the ways people interact with your website. By focusing on accessibility now, you’re future-proofing your site, ensuring it will continue to serve all users well into the future.

Getting Started with WCAG 2.1

Implementing WCAG 2.1 can seem daunting at first, but you don’t have to do it all at once. Start with the basics—review your website against Level A criteria, then move up to Level AA. There are plenty of tools available to help you audit your site’s accessibility and identify areas for improvement.

Remember, accessibility is an ongoing process. As you make changes to your website, keep WCAG 2.1 in mind. Regularly update and review your site to ensure it remains accessible to everyone.

In the end, WCAG 2.1 compliance isn’t just about checking off boxes—it’s about creating a web that’s welcoming and usable for everyone. By following these guidelines, you’re not just meeting standards—you’re setting the standard for what an inclusive, accessible web should be.

Failing to ensure your website meets WCAG 2.1 standards isn’t just a missed opportunity to improve user experience—it can also have serious legal consequences. Many countries, including the United States, have laws that mandate web accessibility. In the U.S., the Americans with Disabilities Act (ADA) has been increasingly interpreted to include websites under its purview, meaning that non-compliant sites can face legal action. 

Recent years have seen a surge in lawsuits against businesses whose websites are not accessible to individuals with disabilities. Companies of all sizes—from small businesses to major corporations—have faced significant financial penalties, legal fees, and reputational damage due to non-compliance. By not adhering to WCAG 2.1 guidelines, businesses risk alienating customers, missing out on a broader audience, and incurring costly legal repercussions.

Tools to Help Ensure Accessibility Compliance

To stay on top of WCAG 2.1 compliance and avoid potential legal issues, utilizing the right tools is essential. Here are four excellent services that can help you audit and improve your website's accessibility:

1. WAVE (Web Accessibility Evaluation Tool)

   WAVE Accessibility Tool is a free tool provided by WebAIM that allows you to evaluate the accessibility of web content. It provides visual feedback about the accessibility of your web page, helping you identify and fix issues.

2. Axe by Deque Systems

Axe is a powerful accessibility testing tool available as a browser extension. It integrates with your development workflow and helps you identify and resolve accessibility issues efficiently.

3. Lighthouse

  Lighthouse is an open-source, automated tool from Google for improving the quality of web pages. It has a strong focus on accessibility, providing detailed audits and actionable insights.

4. Siteimprove Accessibility Checker

 Siteimprove Accessibility Checker helps monitor and fix accessibility issues across your website. It provides a clear overview of your site’s compliance status and detailed guidance on how to address problems.

Take Action Today

Ensuring your website meets WCAG 2.1 standards is not just about avoiding legal trouble—it's about creating an inclusive and user-friendly experience for everyone. If you're serious about making your site accessible and compliant, don't wait until it's too late. Visit look-see.com today for a comprehensive audit of your website. Our expert team will help you navigate the complexities of web accessibility and ensure that your site is welcoming to all users.

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